PRIVACY POLICY
Aurum Administrative by Audrie, LLC
Effective Date: October 1, 2026
1. Introduction.
Aurum Administrative by Audrie, LLC, an Idaho limited liability company (“Aurum,” “we,” “our,” or “us”) respects the privacy of individuals who visit our website, communicate with us, or engage us to provide administrative services.
This Privacy Policy describes the types of personal information we may collect, how we may use and disclose that information, the measures we use to protect it, our general retention practices, and certain choices that may be available regarding personal information.
2. Information We Collect.
Depending upon your interaction with Aurum and the Services requested, we may collect the following categories of information:
(a) Contact Information. Name, email address, telephone number, mailing address if provided, and other information used to communicate with you.
(b) Client and Service Information. Information reasonably necessary to provide requested administrative services, which may include calendar and scheduling preferences, email-management preferences, emergency contact information, provider contact information, travel preferences, administrative instructions, and other information voluntarily provided during onboarding or throughout our working relationship.
(c) Account and Credential Information. Where necessary to provide requested Services, we may receive or obtain access to account information, login credentials, delegated account access, or similar information provided or authorized by a Client.
(d) Payment Information. Information necessary to process payments for our Services. Payments may be processed through third-party payment processors as described below.
(e) Technical and Website Information. When you access or use our website, certain technical information may be collected automatically, which may include IP address, browser type, device information, website usage information, cookies, and similar technologies.
3. How We Use Personal Information.
We may use personal information as reasonably necessary to:
(a) provide requested Services;
(b) communicate regarding inquiries, accounts, or Services;
(c) schedule appointments and coordinate administrative tasks;
(d) organize and manage information in connection with requested Services;
(e) deliver service summaries and other Client communications;
(f) process payments;
(g) operate, maintain, and improve our Services and website;
(h) maintain appropriate business and engagement records;
(i) protect the security and integrity of our accounts, systems, and business operations;
(j) resolve disputes and enforce agreements; and
(k) comply with applicable legal, tax, accounting, regulatory, or other lawful obligations.
We seek to collect and use only information reasonably necessary for the applicable business or service purpose.
4. How We Protect Personal Information.
Aurum uses commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
These measures may include the use of reputable third-party providers for secure credential management, payment processing, email and productivity tools, website hosting, and document or information storage.
No method of electronic transmission, electronic storage, or information-security system can be guaranteed to be completely secure. Accordingly, while we use reasonable measures designed to safeguard personal information, we cannot guarantee absolute security.
5. Third-Party Service Providers.
Aurum may use third-party service providers to operate its business and provide Services, including providers of website hosting, payment processing, password and credential management, email and communications services, calendar and productivity tools, and document or information storage.
We seek to provide such third parties only with information reasonably necessary for the applicable service or business function. Third-party providers maintain their own privacy, security, and data-handling practices, and their independent practices are governed by their respective terms and policies.
We may also disclose information to a third party when authorized or directed by a Client in connection with the Services or when otherwise required or permitted by applicable law.
6. Payment Information.
Payments for Aurum Services are processed through third-party payment processors. Aurum does not store complete credit-card or banking information on its own systems.
Payment processors may collect and process payment and transaction information in accordance with their own terms and privacy practices.
7. Cookies and Similar Technologies.
Our website may use cookies and similar technologies to support website functionality, remember user preferences, analyze website traffic, and improve the visitor experience.
Most web browsers permit users to manage or disable cookies through browser settings. Disabling certain cookies may affect the operation or functionality of portions of the website.
8. Data Retention.
Aurum retains personal information only for as long as reasonably necessary for the purposes for which it was collected or otherwise retained, including to provide requested Services, maintain appropriate business and engagement records, comply with applicable legal, tax, accounting, or regulatory obligations, resolve disputes, and establish, exercise, or enforce contractual or other legal rights.
When personal information is no longer reasonably required for these purposes, Aurum may securely delete or destroy the information as appropriate, subject to applicable legal and legitimate recordkeeping requirements.
9. Privacy Requests and Rights.
Depending upon applicable law, individuals may have certain rights concerning their personal information, which may include the right to request access to certain personal information maintained by Aurum, request correction of inaccurate personal information, request deletion of personal information where legally permitted, and withdraw consent where processing is based upon consent.
The availability and scope of these rights depend upon applicable law and the circumstances of the request. Aurum will review and respond to privacy requests in accordance with applicable law and may request information reasonably necessary to verify the identity or authority of the person making the request.
10. Information Concerning Other Individuals.
Clients may provide Aurum with personal information concerning family members, employees, representatives, providers, contacts, or other individuals when reasonably necessary for requested Services. A Client providing such information is responsible for having the authority or permission reasonably necessary to provide the information to Aurum for the applicable purpose.
Aurum will use such information only as reasonably necessary to provide the requested Services or for another purpose permitted by this Privacy Policy or applicable law.
11. Children’s Privacy.
Aurum’s Website is not directed to children under thirteen (13) years of age, and Aurum does not knowingly collect personal information directly from children under thirteen through the Website.
In connection with requested Services, Aurum may receive personal information concerning a minor from a parent, legal guardian, or other person who represents that the person has authority to provide such information. Aurum will use such information only as reasonably necessary to provide the requested Services or as otherwise permitted by this Privacy Policy or applicable law.
If Aurum becomes aware that personal information has been collected directly from a child under thirteen through the Website in a manner inconsistent with applicable law, Aurum may take reasonable steps to delete the information as appropriate.
12. Changes to This Privacy Policy.
Aurum may update this Privacy Policy from time to time to reflect changes in its practices, Services, technology, or applicable requirements. The current version will be made available with an updated Effective Date.
13. Contact Information.
Questions, requests, or concerns regarding this Privacy Policy may be directed to:
Aurum Administrative by Audrie, LLC
Email: hello@aurumadministrative.com
Website: aurumadministrative.com